1. Agreement
These terms govern your use of the Woad Crestzone website, products, workshops, and related services. By using the site or placing an order, you agree to these terms and any specific information shown at checkout or booking.
2. Our services
Woad Crestzone offers plant seeds, natural dye materials, hand-dyed textiles, educational workshops, and information about organic farming and sustainable craft. Descriptions are prepared carefully, but natural materials vary in colour, texture, size, and seasonal availability.
3. Orders and availability
An order is accepted when we confirm it, subject to availability and payment approval. We may limit quantities, correct obvious listing errors, or decline an order where fulfilment is not reasonably possible. If we cannot supply an accepted order, we will contact you and refund the affected amount.
4. Prices and payment
Prices are shown in Japanese yen unless stated otherwise and may include or exclude delivery charges as indicated at checkout. Payment must be authorised through the available payment method before dispatch or workshop confirmation. You are responsible for providing accurate billing details.
5. Delivery and collection
We prepare parcels with care, but delivery dates are estimates and may change because of weather, carrier disruption, customs, or events outside our control. Please provide a complete address and inspect a delivery promptly, notifying us about visible damage as soon as reasonably possible.
6. Workshops and cancellations
Workshop places are personal and may require advance booking. If you need to cancel, contact us as soon as possible; any refund or transfer will follow the booking terms shown at purchase. We may reschedule a session when safety, weather, or minimum attendance makes the original date impractical.
7. Returns and quality
Where consumer law provides a return, refund, repair, or replacement right, nothing in these terms limits it. For a damaged, incorrect, or materially defective item, contact us with your order details and photographs so we can assess the appropriate remedy.
8. Responsible use
You must not misuse the site, interfere with its operation, scrape it in a harmful manner, upload unlawful material, or use our content to mislead others. Dye materials must be handled according to their instructions, and workshop participants are responsible for following safety guidance.
9. Intellectual property
Woad Crestzone owns or licenses the text, marks, illustrations, photographs, recipes, and other content on this site. You may read and share a link for personal, non-commercial purposes, but may not reproduce, sell, adapt, or present our content as your own without written permission.
10. Liability and changes
To the extent permitted by law, Woad Crestzone is not responsible for indirect loss arising from use of the site or natural variation in a product. We may update services or these terms to reflect improvements or legal requirements, with the revised date shown above. Questions may be sent to or .